Privacy Policy

Privacy Policy

Introduction

Welcome to https://pickup-truck-body-repair.collision-talk.com (hereafter referred to as “our website” or “we”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and protect data when you interact with our online platform, including our website and associated services.

Scope

This policy covers all aspects of our digital presence, encompassing:

  1. Our official website at https://pickup-truck-body-repair.collision-talk.com.
  2. Any mobile applications or software we offer.
  3. Online services and products accessed through our platform.
  4. Interactions between users and our team, whether via emails, calls, or text messages.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we handle your personal information in the following scenarios:

  1. Authorized User Access: When you use our applications and services as an authorized user, we collect and process data necessary for account management and service delivery.
  2. Website Visits: Information is collected when you visit our websites, including browser type, device information, and pages visited.
  3. Communications: We may reach out to you via newsletters, emails, phone calls, or text messages. By engaging with these communications, you provide consent for data processing related to these interactions.

Personal Data Collection

We gather various categories of personal data, including:

  1. Account Information: Details required to set up and maintain your user account, such as usernames, passwords, and contact preferences.
  2. Payment Information: Data needed for processing transactions, including credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Records of financial transactions, bank account details (if stored), and payment history.
  4. Purchase Information: Details about products or services purchased through our platform, including order history, quantities, and delivery addresses.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, MAC addresses, or advertising IDs.
  6. Location Data: Information about your geographical location when you interact with our applications or visit our websites.
  7. Feedback: Comments, reviews, and responses provided by users to enhance our services.
  8. Social Media Information: Data from social media platforms when users choose to log in via these accounts for seamless experience.
  9. Product Information: Details about products viewed, searched for, or purchased on our website.

We acquire this data through direct user input, tracking technologies, and third-party sources who provide us with aggregated or de-identified information.

Cookies

Our website employs cookies to improve your browsing experience and for analytical purposes:

  1. Strictly Necessary Cookies: These are essential for the basic functionality of our website, ensuring secure login, session management, and language preferences.
  2. Preference Cookies: Used to store user preferences, such as privacy settings, language, and ad personalization.
  3. Analytics Cookies: Track visitor behavior to analyze trends, administer websites, track users’ movements, and gather broader demographic information.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:

  1. Legal Compliance: Complying with laws, regulations, or legal processes requiring data retention.
  2. Contractual Obligations: Fulfilling contractual agreements between you and our company.
  3. Business Needs: Providing and improving our services, conducting market research, and enhancing user experiences.

Once the retention period expires, we securely delete or anonymize your personal data to ensure it is no longer identifiable.

Security Measures

We have implemented robust security measures to safeguard your personal information:

  1. Data Encryption: All data transmitted and stored is encrypted using industry-standard technologies.
  2. Secure Third-Party Processing: We engage trusted third parties to process data on our behalf, ensuring they adhere to strict privacy and security standards.
  3. Access Controls: Strict access controls are in place to ensure only authorized personnel can access sensitive data.

Children’s Privacy

We do not intentionally collect or seek to obtain personal data from children under the age of 18. If you believe we have collected information from a minor, please contact us at the address provided below, and we will take immediate steps to rectify the situation.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  1. Access: The right to request access to and receive a copy of the personal data we hold about you.
  2. Rectification: The ability to ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): The option to request the deletion of your data, subject to legal exceptions.
  4. Restriction: Limiting our processing of your data under certain circumstances.
  5. Portability: Obtaining a portable copy of your data in a commonly used format.
  6. Objection: Objecting to the processing of your data for specific or all purposes.
  7. Non-Discrimination: The right to be free from discrimination based on your exercise of data protection rights.

To exercise these rights, please reach out to our privacy team at the contact information provided below. We will respond to legitimate requests promptly and in accordance with applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage you to review it periodically. Continued use of our website after policy updates constitutes your consent to the revised terms.

Contact Information

For any questions, concerns, or requests related to privacy:

We are dedicated to addressing your inquiries promptly and ensuring the security of your personal data.